Shop Terms

1. Detailed description of goods and/or services

Banter Media (PTY) Ltd (t/a Banter SA) is a business in the marketing industry that offers services related to web design, email marketing, social media management and digital workshops.

2. Delivery policy

Subject to availability and receipt of payment, requests will be processed within 2-3 days and delivery confirmed by way email with confirmed booking number. There are no associated delivery costs as this is a virtual product.

3. Export restriction

The offering on this website is available to Gauteng based, South African clients only.

4. Return and Refunds policy

The provision of goods and services by Banter SA is subject to availability. In cases of unavailability, Banter SA will refund the client
in full within 30 days. Cancellation of orders by the client will attract a 10% administration fee.

5. Customer Privacy policy

Banter SA shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal
information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/attachment.php?aa_id=3569. More on our privacy Policy can be found here.

6. Payment options accepted

Payment may be made via Visa and MasterCard or by bank transfer into the Banter SA bank account, the details of which will be provided. More on Payment terms cab be found here.

7. Card acquiring and security

Card transactions will be acquired for Banter SA via PayGate (Pty) Ltd who are the approved payment gateway for all South African
Acquiring Banks. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.

8. Customer details separate from card details

Customer details will be stored by Banter SA separately from card details which are entered by the client on PayGate’s secure site. For more detail on PayGate refer to www.paygate.co.za.

9. Merchant Outlet country and transaction currency

The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is
South African Rand (ZAR).

10. Responsibility

Banter SA takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website,
customer service and support, dispute resolution and delivery of goods.

11. Country of domicile

This website is governed by the laws of South Africa and (Your Company) chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature, 43A 1st Floor, Boskruin Village Shopping Center, Cnr Hawken and Pres. Fouche Drive, Boskruin .

12. Variation

Banter SA may, in its sole discretion, change this agreement or any part thereof at any time without notice.

13. Company information

This website is run by Banter Media (PTY) Ltd based in South Africa trading as Banter SA with registration number 2012/171430. More on our General Terms & Conditions can be found here.

14. Banter SA contact details

T: +27 11 478 7855 | E: [email protected]
A: 43A, 1st Floor, Boskruin Shopping Centre, Cnr. Pres Fouche Drive & Hawken Ave, Boskruin, Randburg, Gauteng

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